Terms & Conditions

Effective Date: SEP 2026

Welcome to House of HNS.

By accessing or using the HNS website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About HNS

House of HNS ("HNS", "we", "us", or "our") operates an online jewellery store offering fashion and lifestyle jewellery products.

2. Products

We make reasonable efforts to display product descriptions, images, colours, sizes, materials, and other information accurately.

However, minor differences in colour or appearance may occur due to lighting, photography, screen settings, and manufacturing variations.

3. Product Material

Unless specifically stated otherwise on a product page, HNS jewellery is fashion jewellery made from the material specified in the relevant product description.

Product descriptions should be checked before purchase.

HNS products should not be represented as solid gold, sterling silver, or other precious-metal jewellery unless expressly stated on the relevant product page.

4. Anti-Tarnish Claims

Our products are designed to provide anti-tarnish properties and improved resistance to everyday wear.

The performance and longevity of a coating or finish can vary depending on usage, sweat, skin chemistry, perfumes, cosmetics, chemicals, water exposure, and storage.

Customers should follow the care instructions provided by HNS.

5. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes and shipping charges, where relevant, will be displayed during checkout.

HNS reserves the right to correct pricing or listing errors.

6. Orders

Placing an order constitutes a request to purchase the selected products.

HNS reserves the right to cancel or decline an order in circumstances including:

Product unavailability
Incorrect pricing or listing information
Suspected fraudulent activity
Incorrect customer information
Operational or technical errors
Other legitimate business or legal reasons

If an order is cancelled after payment has been received, the applicable refund will be processed through the appropriate payment method.

7. Payments

Payments are processed through available third-party payment providers.

By completing a transaction, you confirm that the payment information provided is accurate and that you are authorised to use the selected payment method.

8. Shipping

Delivery timelines are estimates and may vary because of courier delays, weather, public holidays, operational issues, or circumstances outside HNS's reasonable control.

Please refer to our Shipping Policy for additional information.

9. Exchanges and Returns

All exchanges and returns are subject to our Exchange & Return Policy.

By placing an order, you acknowledge that jewellery may have specific hygiene and product-condition requirements.

10. Intellectual Property

All website content, including:

Brand name
Logos
Product images
Photography
Graphics
Designs
Text
Website layout
Videos
Marketing content

belongs to HNS or its respective licensors and may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

11. Website Use

You agree not to misuse the HNS website, attempt unauthorised access, interfere with website operations, introduce malicious software, or use the website for unlawful purposes.

12. Third-Party Services

HNS may use third-party providers for payment processing, shipping, analytics, communication, technology, and other services.

Use of such services may also be subject to the relevant third party's terms and policies.

13. Limitation

HNS will take reasonable care in operating the website and fulfilling orders. However, we cannot guarantee uninterrupted or completely error-free website availability.

Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot legally be excluded under applicable law.