Terms & Conditions
Effective Date: September 2026
Welcome to House of HNS.
By accessing or using the HNS website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. About HNS
House of HNS ("HNS", "we", "us", or "our") operates an online jewellery store offering fashion and lifestyle jewellery products.
2. Products
We make reasonable efforts to display product descriptions, images, colours, sizes, materials, and other information accurately.
However, minor differences in colour or appearance may occur due to lighting, photography, screen settings, and manufacturing variations.
3. Product Material
Unless specifically stated otherwise on a product page, HNS jewellery is fashion jewellery made from the material specified in the relevant product description.
Product descriptions should be carefully reviewed before making a purchase.
HNS products should not be represented as solid gold, sterling silver, or other precious-metal jewellery unless expressly stated on the relevant product page.
4. Anti-Tarnish Claims
Our products are designed to provide anti-tarnish properties and improved resistance to everyday wear.
The performance and longevity of a coating or finish can vary depending on usage, sweat, skin chemistry, perfumes, cosmetics, chemicals, water exposure, and storage conditions.
Customers should follow the jewellery care instructions provided by HNS.
5. Pricing
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes and shipping charges, where relevant, will be displayed during checkout.
HNS reserves the right to correct pricing or listing errors.
6. Orders
Placing an order constitutes a request to purchase the selected products.
HNS reserves the right to cancel or decline an order in circumstances including:
- Product unavailability
- Incorrect pricing or listing information
- Suspected fraudulent activity
- Incorrect customer information
- Operational or technical errors
- Other legitimate business or legal reasons
If an order is cancelled after payment has been received, the applicable refund will be processed through the appropriate payment method.
7. Payments
Payments are processed through available third-party payment providers.
By completing a transaction, you confirm that the payment information provided is accurate and that you are authorised to use the selected payment method.
8. Shipping
Delivery timelines are estimates and may vary because of courier delays, weather, public holidays, operational issues, or circumstances outside HNS's reasonable control.
Please refer to our Shipping & Return Policy for additional information.
9. Exchanges and Returns
All exchanges and returns are subject to our Shipping & Return Policy.
By placing an order, you acknowledge that jewellery may have specific hygiene and product-condition requirements.
10. Intellectual Property
All website content, including:
- Brand name
- Logos
- Product images
- Photography
- Graphics
- Designs
- Text
- Website layout
- Videos
- Marketing content
belongs to HNS or its respective licensors and may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.
11. Website Use
You agree not to:
- Misuse the HNS website
- Attempt unauthorised access
- Interfere with website operations
- Introduce malicious software
- Use the website for unlawful purposes
12. Third-Party Services
HNS may use third-party providers for payment processing, shipping, analytics, communication, technology, and other business services.
Use of such services may also be subject to the relevant third party's terms and policies.
13. Limitation of Liability
HNS will take reasonable care in operating the website and fulfilling orders. However, we cannot guarantee uninterrupted or completely error-free website availability.
Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot legally be excluded under applicable law.
14. Changes to These Terms
HNS may update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised effective date.
15. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any dispute will be subject to the jurisdiction of the courts or competent consumer authorities having jurisdiction under applicable law.
16. Contact Us
For questions regarding these Terms & Conditions, please contact:
House of HNS
Email: info@houseofhns.com
Website: thehouseofhns.com
⚠️ One thing I corrected
Your previous policies used support@thehouseofhns.com and info@houseofhns.com, while the website was written as houseofhns.com.
For consistency, I recommend you use your actual official domain and email addresses everywhere. If your website is thehouseofhns.com, use:
Website: thehouseofhns.com
Customer Support: support@thehouseofhns.com
General/Privacy: info@thehouseofhns.com